SURPASSING YOUR DAY-TO-DAY EXPECTATIONS
Relationships with our clients begin with a profound understanding of ownership’s objective and goals for their properties and the specific needs of residents and tenants across your property. Assessing every facet of your portfolio empowers our team to tailor our services to deliver elevated tenant and resident experiences.
Your Goals are Our Goals
We take the time to assess every aspect of your property to help meet your long and short term objectives. We offer full-service property management representation like no other.
- Asset Management and Strategic Business Planning
- Accounting Services with Customized Reporting
- Preventative Maintenance Programs
- Energy Conservation
- Capital Improvements
- Quality Control
- Training Programs
- Qualified Engineering Services
- Lease and Contract Administration
- Tenant and Unit Owner Relations
- Tenant and Unit Owner Surveys
When a repair requires an additional set of hands or an expert skill set – we’ve got it! STOLADI employs team members with specialized skills to support our building engineers, often preventing the need for outside vendors. Mark ups and additional fees are kept to a minimum when repairs are done in-house. Instead, cost savings are passed directly on to you, our valued client.
Reporting an issue has never been easier with our online work order system. Work requests are sent directly to our maintenance staff and you can track them in real time to monitor progress from start to finish. Our customer service demands that all work orders are assigned within 15 minutes of initiation. Our work order system can be accessed through our website or directly from any mobile device using an app. If you prefer personally reporting the problem, you can always reach a live person 24/7 by calling our main number.
Closely tracked preventative maintenance is the most important way to maximize equipment efficiency and stave off obsolescence for as long as possible. Our online work order system tracks building equipment systems and schedules in order to increase equipment efficiency and keep costs down.
- Engineering and Mechanical Services
- Skilled Maintenance Engineers
- Employee Training
- On-line Work Request System/Reports
- Preventative Maintenance Program
- Efficiency Control
- Energy Audits
- Energy Conservation
Accurate and On Time
Yardi is the leading property management accounting software in the industry and allows for customized user-friendly reports to meet the needs of each client, their accountants, and other financial representatives.
- Annual Budgeting
- Accounts Payable Processing
- Accounts Receivable Processing
- Lease Administration and Rent Collections
- Tenant Concessions/Improvement Tracking
- Property Tax Appeals
- Audit Preparation
We market through CoStar, using creative signage, brokerage “open houses,” regular and consistent market analysis audits, and our corporate website. Our leasing fees are typically below market rates as our main objective as your representative is to build value. Our management, marketing and leasing expertise are combined into our operational strategies to protect the owner’s interests.
- Advertising in CoStar
- Annual tenant surveys tracking tenant satisfaction
- Yardi Rent Café for on-line payments
Tenant friendly online maintenance tracking
- Apartments.com advertising
- Advertising through our corporate website
- Student Housing Fairs at local colleges
- Building Neighborhood relationships
with local businesses, libraries and through